Servant House is a 21-bed transitional housing facility for homeless, disabled men, with a preference for Veterans. Servant House provides for all the resident’s basic needs including shelter, meals, snacks, transportation, toiletries and clothing. The Servant House program focuses on assisting residents in applying for and receiving VA benefits and/or SSI/SSDI benefits AND finding, securing and maintaining decent, safe and affordable housing. Residents work with the LCSW to complete a Treatment Plan with specific housing and income goals. The plan can also include goals in the areas of health, substance abuse, social relationships, etc. if desired by the resident. Development of the Treatment Plan is resident-driven. Residents are offered a comprehensive array of services including: case management; onsite mental health and substance abuse groups; nutrition classes; life skills classes; peer support; exercise at the YMCA; social activities such as cookouts and attending Grasshopper games; budget and credit counseling; and assistance with benefits. To support leadership development, residents can participate on the Resident Council. Servant House is the only transitional (or respite) program in Guilford County that targets and is equipped to serve homeless individuals with significant disabilities. Residents suffer from severe/chronic disabilities including cancer, Hepatitis C, HIV, Diabetes, missing limbs, strokes, kidney disease, seizure disorders, etc. Many residents have significant mental health conditions including bi-polar disease, PTSD or Schizophrenia. Residents often must undergo long-term treatments such as dialysis, chemotherapy, physical therapy, radiation or counseling. To provide quality care to these residents we have a nursing team led by a RN and assisted by a CNA-Med Tech. The nursing team assists with medication management; teaches residents about their medications and conditions; works with the cooks to provide appropriate meals for those with diet restrictions; takes and records vitals and deals with emergency situations. More than 80% of our residents have 2 or more medical and/or mental health conditions. Giving residents the time to work with their doctors and psychiatrists to find and receive necessary treatment and acclimate to the correct medication(s) is essential for their ability to properly care for themselves once they move into permanent housing. It improves their changes of maintaining that housing.
Mr. Jones entered the Servant House program in March of 2017 and left in April 2018 with VA disability and state disability income. Mr. Jones was able to secure permanent housing with a HUD VASH voucher and prior to moving, he was able to pay off all his utilities, bills and legal fees once he received income. which will help him stay housed. He received a donated vehicle which will help him get to and from his medical and mental health appointments. With income he is able to pay insurance and maintain the up keep on his donated vehicle. Mr. Jones was very grateful to the program at the Servant Center for helping him get his life back on track by giving him a hand up not a hand out. It usually takes about a year for Servant House residents to secure income and housing, and in Mr. Jones’s case the program was on target. While each case is different and some may take longer than others, it is the goal of the Servant House staff to make this process go as quickly as possible at the same time being successful for the resident.