Disability Assistance Program

The Servant Center has a team of SOAR Disability Specialists who assist individuals in applying for SSI/SSDI benefits.  Most of its referrals come from Cone Health System, local emergency and transitional shelters.   Once a referral is received, every effort is made to see the client within 2 business days.  We often go to where the client is like a hospital or shelter.  The SOAR Disability Specialist will collect medical and employment records and then will interview a client one to three times to obtain a comprehensive work and medical history and to collect information for a function assessment.  The SOAR Disability Specialist will transport the client for medical or SSA appointments, if necessary.  We will then complete and submit the application as the client’s representative.



If the client is at-risk for or currently experiencing homelessness, the SOAR Disability Specialist will process the claim using the SOAR model.  This is a SAMHA-recognized evidence-based model for individuals who have an inadequate or fragmented medical history.  The SOAR Disability Specialist will work with medical and mental health providers to get necessary tests, evaluations, assessments and diagnosis to support the SSI/SSDI application.  We then take the employment, medical, mental health and functional information and write a detailed Medical Summary Report which accompanies the application.  SOAR applications are expedited by the Social Security Administration.


The average SSDI income is $14,052/year and the average SSI income is $8,796/year.  SSI/SSDI benefits are often linked to Medicaid, allowing individuals to access regular medical care through outpatient and primary care services instead of emergency rooms.  In addition, the income allows individuals to access or maintain permanent housing and to provide for their basic needs such as food and transportation.

Overall, The Servant Center files approximately 300 SSI/SSDI applications each year, generating over $1,100,000 annually for those clients who are approved.

Referral Process

The Disability Assistance Program does not take self-referrals.  A local government or nonprofit agency representative must complete and submit the Disability Assistance Referral Form (above). If you are referring a client for the SOAR program, the agency representative must also complete the.Homeless Verification Form (above) to ensure they are eligible for SOAR services

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